Incident management without the extra tool
When a check fails, SentraWatch opens an incident, posts it to your status page, alerts your team, and tracks the resolution timeline — all in one workflow.
Auto-created incidents
A failed check opens an incident automatically. No one has to remember to 'declare' anything — the workflow starts itself.
Shared timelines
Add updates as you investigate. Every update is timestamped, visible to your team, and published to your status page if the incident is public.
Clear resolution tracking
Mark incidents as investigating, identified, monitoring, or resolved. The status page reflects the state and users see it in real time.
Webhook + SMS alerts
Send incidents to Slack/Discord via webhook, and wake up on-call via SMS on paid plans.
What goes wrong with most incident workflows
Small teams usually piece together incident management from Slack messages, a statuspage.io tab, and a monitoring tool. Updates get lost between channels, the public page lags behind the real state, and the post-incident 'what happened' timeline is a mess of back-scrolled Slack history. SentraWatch collapses all of that into one place.
The SentraWatch incident lifecycle
Detection: an uptime check fails. Triage: an incident is auto-opened and alerts fire. Communication: your team adds updates; they appear on the public status page. Resolution: when the check recovers or you mark the incident resolved, the status page updates automatically. Review: the full timeline is preserved in your dashboard for post-mortems.
Who should get alerted
You can configure per-app alert channels: different email recipients, a specific SMS number, and different webhook URLs per app. That means production incidents can wake up on-call while staging flakiness goes to a Slack channel nobody loses sleep over.
Incident history and post-mortems
Every resolved incident retains its full update timeline. Use the audit logs and incident history to write post-mortems or identify recurring failure patterns. All incidents are searchable per-app and per-timeframe.
Frequently asked questions
Do I have to open incidents manually?
No. SentraWatch auto-creates incidents from failed checks. You can also open incidents manually for planned maintenance or issues your monitoring didn't catch.
Can I keep some incidents private?
Yes. Every incident has a visibility toggle — internal-only incidents are visible to your team in the dashboard but don't appear on the public status page.
Do you have on-call scheduling?
Not yet. SentraWatch focuses on detection + comms for small teams; for complex on-call rotations, pair it with a tool like PagerDuty or Opsgenie via webhook for now.
Can non-engineers update an incident?
Yes. Anyone with the appropriate team role can add an update to an open incident, so support and success teams can communicate with users without routing through engineering.
Are post-mortems supported?
Every incident preserves its full timeline automatically, which is the raw material for a post-mortem. A formal post-mortem template is on the roadmap.
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Uptime monitoring + status pages + incident management in one tool.
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